NAMFISA Complaints Department

What have you learned from the testimony?

NAMFISA was established by Act 3 of 2001, to regulate and supervise financial institutions. NAMFISA ensure that the consumers of...

Testimony

I am Mrs. Magdalena Annet Somses. On 30 May 2016 I lodged a complaint against [name withheld] with your offices...

WHAT HAVE YOU LEARNT FROM THE TESTIMONY? WHAT TO DO WHEN TREATED UNFAIRLY?

The policyholder (insured) should read his/her insurance policy contract to confirm specifications, terms and conditions of the contract and to...

COMPLAINT SUCCESSFULLY RESOLVED

CLIENT TESTIMONIAL “RE: Thanking NAMFISA I Liina N. Haitembu would like to thank you (NAMFISA) from the bottom of my...

NAMFISA COMPLAINTS PROCEDURE

NAMFISA has a dedicated Complaints Department that investigates complaints on behalf of consumers of non-bank financial services and products. Complaints...

FOCUS AREAS COMPLAINTS

INTRODUCTION NAMFISA’s Complaints Department receives and handles a number of complaints on a daily basis. These complaints are dealt with...

COMPLAINT SUCCESSFULLY RESOLVED

Dear NAMFISA, Please allow me to express a word of gratitude to NAMFISA’s Complaints Department staff that assisted me to...

NAMFISA COMPLAINTS PROCEDURE

NAMFISA has a dedicated Complaints Department that investigates complaints on behalf of consumers of non-bank financial services and products. Complaints...

NAMFISA COMPLAINTS PROCEDURE

NAMFISA has a dedicated Complaints Department that investigates complaints on behalf of consumers of non-bank financial services and products. These...

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