What have you learned from the testimony?

What have you learned from the testimony?

NAMFISA was established by Act 3 of 2001, to regulate and supervise financial institutions. NAMFISA ensure that the consumers of...
Testimony

Testimony

I am Mrs. Magdalena Annet Somses. On 30 May 2016 I lodged a complaint against [name withheld] with your offices...
WHAT HAVE YOU LEARNT FROM THE TESTIMONY? WHAT TO DO WHEN TREATED UNFAIRLY?

WHAT HAVE YOU LEARNT FROM THE TESTIMONY? WHAT TO DO WHEN TREATED UNFAIRLY?

The policyholder (insured) should read his/her insurance policy contract to confirm specifications, terms and conditions of the contract and to...
COMPLAINT SUCCESSFULLY RESOLVED

COMPLAINT SUCCESSFULLY RESOLVED

CLIENT TESTIMONIAL “RE: Thanking NAMFISA I Liina N. Haitembu would like to thank you (NAMFISA) from the bottom of my...
NAMFISA COMPLAINTS  PROCEDURE

NAMFISA COMPLAINTS PROCEDURE

NAMFISA has a dedicated Complaints Department that investigates complaints on behalf of consumers of non-bank financial services and products. Complaints...
FOCUS AREAS  COMPLAINTS

FOCUS AREAS COMPLAINTS

INTRODUCTION NAMFISA’s Complaints Department receives and handles a number of complaints on a daily basis. These complaints are dealt with...
COMPLAINT SUCCESSFULLY RESOLVED

COMPLAINT SUCCESSFULLY RESOLVED

Dear NAMFISA, Please allow me to express a word of gratitude to NAMFISA’s Complaints Department staff that assisted me to...
NAMFISA COMPLAINTS  PROCEDURE

NAMFISA COMPLAINTS PROCEDURE

NAMFISA has a dedicated Complaints Department that investigates complaints on behalf of consumers of non-bank financial services and products. Complaints...
NAMFISA COMPLAINTS PROCEDURE

NAMFISA COMPLAINTS PROCEDURE

NAMFISA has a dedicated Complaints Department that investigates complaints on behalf of consumers of non-bank financial services and products. These...
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