I lodged a complaint against [name withheld] with your offices to be assisted with irregularities on my account with them. I was assisted by your staff members and especially Mr.Imba was handling my case. An investigation was done and the problem was solved.
I have been struggling on my own for years to get a solution for my problem. Your company assisted me very fast and the service I received was prompt and friendly towards me. I am a very satisfied customer who was assisted by you. I want to send my gratitude and thanks to your whole staff for a very good and friendly service.
My case was solved promptly within a month and I have received a refund from the company I was having a complaint
with. Once again I want to say thank you for your brilliant service. Thank you for being there for us ordinary Namibians.
Keep up your good work.
Regards
Mrs. M. A. Somses
Walvis Bay
