Our Priority
Knowledge is Power!NAMFISA’s mandate for consumer education is to empower and protect consumers within the non-banking financial sector by promoting financial literacy, awareness, and confidence. Through dedicated educational initiatives, NAMFISA ensures that consumers understand their rights and responsibilities, are aware of available protection mechanisms, and can make informed decisions regarding financial products and services. This mandate is executed by providing accessible, up-to-date information and engaging diverse audiences via multiple platforms, ultimately fostering a fair, transparent, and stable financial environment
Consumer Rights Awareness
Educates consumers about their rights and how to seek help, ensuring fair treatment and access to complaint mechanisms.
Financial Literacy Promotion
Provides clear information on financial products, money management, and fraud prevention to build confident, responsible consumers.
Accessible Stakeholder Engagement
Uses multiple platforms, including the consumer education website, to reach diverse audiences and encourage active participation in the financial sector.