From The Office Of The CEO

Message from the CEO

Mr. Phillip Shiimi
Since the launch of the NAMFISA Consumer Education Bulletins, our mission has been to equip you—the consumer—with the information needed to make well-informed financial decisions. We believe we’ve helped many consumers better understand their rights and responsibilities in the financial sector.

Financial education is not a luxury—it’s a necessity. Consumers should be empowered to:
We understand the difficult economic conditions under which many Namibians live. These challenges often pressure people into financial commitments they cannot sustain—leading to:
Contracts and Credit: Think Before You Sign
Unfortunately, many consumers enter contracts for loans or goods on credit without fully understanding what they are agreeing to.

This often happens because:
Important Reminder:
It is your right to demand that all terms and risks be explained in plain and understandable language.
Claiming not to have understood a contract is not sufficient reason to have it cancelled. Take responsibility—ask questions, and read before you sign.
Let’s Work Together
While NAMFISA regulates the financial industry to ensure safety and stability, that alone is not enough. Consumers must play their part by:
Introducing the “CEO Question Slot”
To strengthen our engagement with you, this revamped bulletin includes a new feature:

“CEO Question Slot” – a platform where your questions are answered directly by the CEO.

We invite you to use this opportunity to ask, learn and grow your financial knowledge.
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