From the CEO’s Office

“Without goals, and plans to reach them, you are like a ship that has set sail with no destination.” — Fitzhugh Dodson

What are your financial goals for 2017?

Allow me the opportunity to wish all the readers of NAMFISA Consumer Education Bulletin a belated happy new year. The role of our consumer education intervention is to create awareness and to educate the general public about their rights and responsibilities when dealing with financial service / product providers as well as the available recourse mechanisms while at the same time encouraging behaviour change.

Among numerous benefits, NAMFISA aims to:

Increase knowledge about financial services and products Promote personal financial planning through budgeting And most importantly, assist consumers in knowing their rights and responsibilities in daily dealings with their personal finances As consumers of the financial services and products, every financial year we pledge to keep new resolutions, always with a smile, because of cause we resolve to better ourselves in one way or another – knowledge-wise, health-wise, money-wise, etc. But, do we really keep our resolutions? Obviously the answer is, “not always.” Actually only a few people meet their resolutions, because resolutions are easy to set and extremely difficult to achieve.

The holiday season has only just passed and none of us has yet forgotten the joy and happiness we had with our beloved family and friends during that festive and relaxing time. But, now it is time for us to immigrate from that holiday spirit to face realities, including the monthly bills that need to be paid. Are we resilient and able to bounce back to financial shape and face our bills and financial obligations head on? Below are a few tips on how to bounce back: As a consumers, you need to be pro-active with your financial needs. Re-evaluate your financial position. Re-asses your financial needs. Evaluate your budget to make sure you’re on track with your normal monthly spending Ensure that your insurance premiums are paid on time. Honor all contractual obligations and pay what is due to others. Pay all installments on the agreed upon date.

If you saved money from your holiday time, boost your credit score by asking for a “good faith adjustment” in your amount due and pay more than what is owed. I wish you happy reading and urge you to stick to your 2017 financial resolutions.
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