Consumer Rights & Responsibilities

Stay informed, know your rights, and make insurance work for you!

Be a Smart Consumer: Know Your Insurance BasicsAs a well-informed consumer, it’s important to understand the key aspects of your insurance policy to protect yourself and your valuables effectively. Always ensure your valuables are covered against unforeseen events like damage or theft. Knowing what insurance excess means helps you prepare for the additional amount you’ll need to pay when making a claim—this is usually paid upfront, such as to a garage repairing your car.
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