Consumer education remains a priority

At NAMFISA, consumer education is not just a task—it’s a core mission, anchored directly under the leadership of the CEO. Just as a lighthouse guides ships through uncertain waters, our efforts aim to guide Namibians through the often complex world of financial products and services. This publication forms part of NAMFISA’s ongoing efforts to promote consumer awareness, protection, and satisfaction by helping consumers make informed decisions, understand their rights, and know where to turn when things go wrong. It highlights the regulatory environment, available consumer protection mechanisms, and serves as one of the many tools used to engage stakeholders through timely consultations, industry meetings, and informative content—ultimately building a positive perception of NAMFISA’s work. Summarised in this edition: