
Together, let’s build a fair and more transparent financial landscape in Namibia.At NAMFISA, we are committed to safeguarding consumers from harmful practices within the financial sector. This page highlights common malpractices that can undermine your rights and financial security, such as overcharging interest, misrepresentation, and unfair treatment by financial service providers.
By understanding these issues, you can make informed decisions, assert your rights, and hold institutions accountable.
Blank Contracts
Consumers sign incomplete documents, risking unknown obligations.
Hidden Details
Key information is withheld, leaving consumers uninformed.
Excessive Interest
Unfairly high interest rates burden borrowers.
Card Surrender
Forcing customers to hand over ATM cards and PINs, compromising security.
Product Mis-selling
Selling unsuitable products through deception or pressure.
Unpaid Pension
Employers fail to deposit funds into employees’ pension accounts.
False Advertising
Advertisements that mislead or deceive consumers.