{"id":26800,"date":"2024-09-16T06:58:52","date_gmt":"2024-09-16T06:58:52","guid":{"rendered":"https:\/\/www.namfisa.com.na\/educates\/?page_id=26800"},"modified":"2025-06-24T11:40:49","modified_gmt":"2025-06-24T09:40:49","slug":"consumer-complaints","status":"publish","type":"page","link":"https:\/\/www.namfisa.com.na\/educates\/consumer-complaints\/","title":{"rendered":"Complaints Procedures"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26800\" class=\"elementor elementor-26800\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f8d6df elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f8d6df\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dbc6fb5 pr-lg-5\" data-id=\"dbc6fb5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-682fc96 elementor-widget elementor-widget-image\" data-id=\"682fc96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1536\" src=\"https:\/\/www.namfisa.com.na\/educates\/wp-content\/uploads\/2025\/05\/20250518_1647_Consumer-Submits-Complaint_remix_01jvhxr7v9e1rvm5s7b8p9jg4k.png\" class=\"attachment-full size-full wp-image-31720\" alt=\"\" srcset=\"https:\/\/www.namfisa.com.na\/educates\/wp-content\/uploads\/2025\/05\/20250518_1647_Consumer-Submits-Complaint_remix_01jvhxr7v9e1rvm5s7b8p9jg4k.png 1024w, https:\/\/www.namfisa.com.na\/educates\/wp-content\/uploads\/2025\/05\/20250518_1647_Consumer-Submits-Complaint_remix_01jvhxr7v9e1rvm5s7b8p9jg4k-768x1152.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccdc154 elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"ccdc154\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-e8e69a3\" href=\"https:\/\/www.facebook.com\/Namfisa\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-x-twitter elementor-repeater-item-6b119af\" href=\"https:\/\/twitter.com\/namfisa\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">X-twitter<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-x-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-560cb8e\" href=\"https:\/\/www.instagram.com\/namfisa1\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-instagram\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-e7e8a1f\" href=\"https:\/\/www.linkedin.com\/company\/namfisa\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-repeater-item-a0c9ad9\" href=\"https:\/\/youtube.com\/@namfisanamibia7634?si=ckzzDS5JtEK2hN9g\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Youtube<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-youtube\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M549.655 124.083c-6.281-23.65-24.787-42.276-48.284-48.597C458.781 64 288 64 288 64S117.22 64 74.629 75.486c-23.497 6.322-42.003 24.947-48.284 48.597-11.412 42.867-11.412 132.305-11.412 132.305s0 89.438 11.412 132.305c6.281 23.65 24.787 41.5 48.284 47.821C117.22 448 288 448 288 448s170.78 0 213.371-11.486c23.497-6.321 42.003-24.171 48.284-47.821 11.412-42.867 11.412-132.305 11.412-132.305s0-89.438-11.412-132.305zm-317.51 213.508V175.185l142.739 81.205-142.739 81.201z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-83d94bf pr-lg-5\" data-id=\"83d94bf\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2450c8f elementor-widget elementor-widget-text-editor\" data-id=\"2450c8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To ensure a fair and transparent process, all complaints should be submitted through the designated form on our website. When lodging a complaint, please provide detailed information including the nature of the issue, relevant dates, and any supporting documentation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71d8a6c elementor-widget elementor-widget-spacer\" data-id=\"71d8a6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfce43c elementor-widget elementor-widget-spacer\" data-id=\"cfce43c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6abbabc elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"6abbabc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-6abbabc\" class=\"eael-advance-tabs eael-tabs-vertical eael-tab-auto-active \" data-tabid=\"6abbabc\">\n            <div class=\"eael-tabs-nav \">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"how\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"how-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >How to Lodge a Complaint<\/span>                            \n                                                    <\/li>\n                                            <li id=\"submitcom\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"submitcom-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Complaints Can Be Submitted<\/span>                            \n                                                    <\/li>\n                    \n                                  <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"how-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"how-tab\">\n\t\t\t\t        <ol><li>A complaint may be lodged at NAMFISA in English or in any local language of choice by a complainant or by an authorized representative.<\/li><li>It is advisable to first lodge your complaint in writing with the financial institution concerned. If not satisfied with the response, you can contact NAMFISA.<\/li><li>Keep copies of all relevant documentation to send with the complaint for record purposes.<\/li><li>Keep copies of all correspondences between you and the financial institution.<\/li><li>Do not submit original documents unless you are required to do so.<\/li><li>Record names, dates, contact details, and valuable information. This makes the investigation easier and faster to conclude.<\/li><li>If you lodge your complaint via telephone, always follow up the call with a letter.<\/li><li>Back up your claim in writing as far as possible.<\/li><\/ol><p><strong>Continue to <span style=\"color: #b39e5d\"><a style=\"color: #b39e5d\" href=\"#submitcom\">How Complaints Can be Submitted<\/a><\/span><\/strong><\/p>                    <\/div>\n\t\t        \n                    <div id=\"submitcom-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"submitcom-tab\">\n\t\t\t\t        <ol><li>In-person (51 -55 Werner List Street, Gutenberg Plaza, Upper Ground Floor)<\/li><li>Telephonically 061-290 5134\/\/290 5000<\/li><li>By letter\/statement or by filling complaints form which can then be faxed to 061-290 5161 or posted (P O Box 21250, WHK)<\/li><li>Toll-free number 0800290500<\/li><li><a href=\"https:\/\/www.namfisa.com.na\/PublicForm\/NewerForm.php\" target=\"_blank\" rel=\"noopener\">Online form\u00a0<\/a> or via email at <a href=\"mailto:complaintsdept@namfisa.com.na\">complaintsdept@namfisa.com.na<\/a><\/li><\/ol><p><strong>Back to <span style=\"color: #b39e5d\"><a style=\"color: #b39e5d\" href=\"#how\">How to lodge a Complaint<\/a><\/span><\/strong><\/p>                    <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0998f2 elementor-widget elementor-widget-spacer\" data-id=\"f0998f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-548ec33 elementor-widget elementor-widget-spacer\" data-id=\"548ec33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ddea3d elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0ddea3d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae6e228 pr-lg-5\" data-id=\"ae6e228\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b86c37 elementor-widget elementor-widget-egovenzfeaturebox\" data-id=\"1b86c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"egovenzfeaturebox.default\">\n\t\t\t\t<div class=\"elementor-widget-container feature-box-wrapper text-center feature-box-modern shortcode-rand-1 egovenz-inline-css\" data-css=\"&quot;.shortcode-rand-1.feature-box-wrapper .feature-box-inner &gt; *:nth-child(1), .shortcode-rand-1.feature-box-wrapper &gt; .media &gt; .media-body &gt; *:nth-child(1) { margin-bottom: 0px; }&quot;\">\r\n\t\t\t<div class=\"feature-box-inner\"><h5 class=\"feature-box-title\"><a href=\"https:\/\/www.namfisa.com.na\/educates\/wp-content\/uploads\/2025\/06\/Complaints-Procedures.pdf\" title=\"Save Complaints Procedures\" target=\"_blank\">Save Complaints Procedures<\/a><\/h5><\/div>\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff1917f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ff1917f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-88f1be7 pr-lg-5\" data-id=\"88f1be7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c8d13c elementor-widget elementor-widget-egovenzfeaturebox\" data-id=\"7c8d13c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"egovenzfeaturebox.default\">\n\t\t\t\t<div class=\"elementor-widget-container feature-box-wrapper feature-box-modern shortcode-rand-2 egovenz-inline-css\" data-css=\"&quot;.shortcode-rand-2.feature-box-wrapper .feature-box-inner &gt; *:nth-child(1), .shortcode-rand-2.feature-box-wrapper &gt; .media &gt; .media-body &gt; *:nth-child(1) { margin-bottom: 0px; }&quot;\">\r\n\t\t\t<div class=\"feature-box-inner\"><h5 class=\"feature-box-title\"><a href=\"https:\/\/www.namfisa.com.na\/PublicForm\/NewerForm.php\" title=\"Consumer Complaints\" target=\"_blank\">Consumer Complaints<\/a><\/h5><\/div>\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b3c039d pr-lg-5\" data-id=\"b3c039d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-562a614 elementor-widget elementor-widget-egovenzfeaturebox\" data-id=\"562a614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"egovenzfeaturebox.default\">\n\t\t\t\t<div class=\"elementor-widget-container feature-box-wrapper feature-box-modern shortcode-rand-3 egovenz-inline-css\" data-css=\"&quot;.shortcode-rand-3.feature-box-wrapper .feature-box-inner &gt; *:nth-child(1), .shortcode-rand-3.feature-box-wrapper &gt; .media &gt; .media-body &gt; *:nth-child(1) { margin-bottom: 0px; }&quot;\">\r\n\t\t\t<div class=\"feature-box-inner\"><h5 class=\"feature-box-title\"><a href=\"https:\/\/www.namfisa.com.na\/PublicForm\/ContactUs.php\" title=\"General Feedback Form\" target=\"_blank\">General Feedback Form<\/a><\/h5><\/div>\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6814f93 pr-lg-5\" data-id=\"6814f93\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ef2a93 elementor-widget elementor-widget-egovenzfeaturebox\" data-id=\"6ef2a93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"egovenzfeaturebox.default\">\n\t\t\t\t<div class=\"elementor-widget-container feature-box-wrapper feature-box-modern shortcode-rand-4 egovenz-inline-css\" data-css=\"&quot;.shortcode-rand-4.feature-box-wrapper .feature-box-inner &gt; *:nth-child(1), .shortcode-rand-4.feature-box-wrapper &gt; .media &gt; .media-body &gt; *:nth-child(1) { margin-bottom: 0px; }&quot;\">\r\n\t\t\t<div class=\"feature-box-inner\"><h5 class=\"feature-box-title\"><a href=\"https:\/\/www.namfisa.com.na\/PublicForm\/InformUs.php\" title=\"Complaint Against NAMFISA\" target=\"_blank\">Complaint Against NAMFISA<\/a><\/h5><\/div>\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Facebook X-twitter Instagram Linkedin Youtube To ensure a fair and transparent process, all complaints should be submitted through the designated form on our website. When lodging a complaint, please provide<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-26800","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.namfisa.com.na\/educates\/wp-json\/wp\/v2\/pages\/26800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.namfisa.com.na\/educates\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.namfisa.com.na\/educates\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.namfisa.com.na\/educates\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.namfisa.com.na\/educates\/wp-json\/wp\/v2\/comments?post=26800"}],"version-history":[{"count":100,"href":"https:\/\/www.namfisa.com.na\/educates\/wp-json\/wp\/v2\/pages\/26800\/revisions"}],"predecessor-version":[{"id":34348,"href":"https:\/\/www.namfisa.com.na\/educates\/wp-json\/wp\/v2\/pages\/26800\/revisions\/34348"}],"wp:attachment":[{"href":"https:\/\/www.namfisa.com.na\/educates\/wp-json\/wp\/v2\/media?parent=26800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}